YMWhatsApp Business by Facebook

YMWhatsApp Business allows you to have a business presence on WhatsApp, communicate more effectively with your customers and grow your business.

If you have separate home and work phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available on WhatsApp Messenger, WhatsApp Business offers:

• PROFESSIONAL PROFILE: Create a profile for your business to help your customers find relevant information, such as your website, address or other contact information.

• PROFESSIONAL MESSAGING TOOLS: Be more responsive to your customers by using “out of office messages” to indicate that you are not available or “greeting messages” to send an introductory message to your customers when they are writing to you for the first time.

•SUPPORT FOR LANDLINE PHONE NUMBERS: You can use WhatsApp Business with a landline number and your customers can message you on that number. During verification, select the “Call me” option to receive the code by phone call.

• JOINT USE OF WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use WhatsApp Business and WhatsApp Messenger on the same phone, but each app must be registered with its own unique phone number.

• WHATSAPP WEB: you can respond more effectively to your customers directly from your computer’s browser.

*Data charges may apply. Please contact your operator for more information.

Note: Once you have restored your WhatsApp Messenger chat history backup in WhatsApp Business, you will not be able to restore it again in WhatsApp Messenger. If you want to go back, we recommend that you copy WhatsApp Messenger backup from your phone to your computer before you start using WhatsApp Business.

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